Frequently Asked Questions

Archive 2023-2024

Home

Additional Resources

Find a Provider

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Online Enrollment

Online Enrollment Guide

Continuation Insurance

Students with a Qualifying Life Event

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

The Early Fall 23-24 waiver deadline ended 09/29/2023. The online waiver system can no longer accept new waiver requests.

The Fall 23-24 waiver deadline ended 09/29/2023. The online waiver system can no longer accept new waiver requests.

The Summer 23-24 waiver deadline ended 06/24/2024. The online waiver system can no longer accept new waiver requests.

Claims

View Claims Online

Access Medical, Dental, Prescription, and International* Claim Forms

*International Claim Form used to submit claims for benefits for covered services received outside the United States

Sports Accident Form

Parent Information

Regulatory Notices

Enhanced Products

BCBSTX Adult Dental Plan

Optional Vision Coverage

This service is not administered by Academic HealthPlans.

Contact

Enrollment Information

Academic HealthPlans
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX  75266-0044
1 (855) 267-0214
BCBS Customer Service
1 (800) 451-0287
Medical Provider Call
1 (855) 267-0214
Dental Customer Service

BAM Internet Help Desk

If you have any questions about BAM, please call the Internet Help Desk at 888-706-0583.
The Internet Help Desk is available 24 hours a day, 7 days a week.

VSP Vision

This service is not administered by Academic HealthPlans.

24/7 Nurseline

Telehealth Solution

AcademicLiveCare

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected